Q:  Is my firewall affecting my software?

A firewall is the computer’s security system that prevents unwanted internet users from accessing your network connection. All information on your computer passes through the firewall, which examines each piece of information and blocks the information that does not meet the security criteria or looks unfamiliar to the computer. If your interactive software is having trouble running, it is most often because the firewall isn’t letting the software communicate with your computer. To resolve this, you must make an exception for the software on your firewall. The instructions on how to make an exception on a Windows firewall are below:

Note:The instructions below are for the built-in Windows firewall. If the computer you are using is running a firewall in place of the Windows firewall, you will have to contact that firewall provider directly for instructions on how to make an exception for the software on the firewall.

1.) Make sure you have the interactive CD in your computer’s CD drive.  Click on the Start button in the lower left corner of your screen.

2.) Click on the "Control Panel" link listed on the menu that appears. Single-click on Systems and Security.

3.) In the Control Panel window that opens, click on the "Windows Firewall" icon that appears towards the bottom.

 4.) The Windows Firewall window opens, click on the "Allow a program through Windows Firewall link on the left side of the window.

5.) Click on the "Add program..." button on the Windows Firewall Settings window that opens.

6.) Click on the "Browse..." button on the Add a Program window that opens.

7.) In the Browse window that opens, navigate so that it says "Computer" (or "My Computer" for windows XP) across the top of the window.

8.) Find your DVD or CD drive which has the software CD, in the center of the window, and double click on that.

9.) Double click on the file name that corresponds to the software CD you are using listed in the center of that window. The file names are below:

  • Kol Yisrael 1: RunKY1.exe

  • Kol Yisrael 2: KY2.exe

  • Alef Bet Quest: RunMainController.exe

  • Hineni 1,2, and 3: RunHin1CD.exe; RunHin2CD.exe; or RunHinCD3.exe

  • Shalom Uvrachah: RunIntro.exe

10.) Confirm you now have the appropriate file name listed in your Firewall exceptions list on the Add a Program window, and click OK at the bottom of that window.  You can now close out of all other windows you have opened and should be all set.






iComfort for iPhone

iComfort for the iPhone/iPod/iPad teaches all the Jewish traditions, rituals, blessings, and prayers for the mourning process.